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About the Jargon Group

We are the leading international PR and corporate communications agency for business-to-business technology companies. We serve our broad portfolio of B2B tech clients, by helping them to achieve exceptional business results. Our team of specialist PR experts will work with your brand to create content, plan social media campaigns and utilise our relationships with the international press to drive awareness, engagement and sales for your brand.


What information do we collect about you

These are the details that you have shared with us. For example, if you’ve filled in a form on our website or sent an email to one of our office email addresses. This may also be where you’re applying for a job and have sent us your CV. Alternatively, it could be information you provide to us for work we are doing on behalf of one of our clients, for example when setting up an event for them, or where you enter competitions that we’re running on social media on behalf of a client, or where we are assisting a client with their customer enquiries. This could also be as a result of you signing up to any newsletters on our website


Third party information we receive about you

Where we are working with a client they may provide us with information about you – perhaps you are an employee of our client or are a contact that they want us to get in touch with. We may also purchase access to services that provide personal information relating to media contacts, for example through Cision, ResponseSource or similar third party services.


How we use personal information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.


Information you provide us

We may use the information you provide to us on behalf of the Jargon Group and/or our clients.

  • to carry out our obligations arising from any contract entered into between you and us, and to provide you with the information, products and services that you request from us.

  • to ensure that content from our site is presented in the most effective manner for you and for you and the device you are receiving it from.

  • to understand issues connected to customer feedback.

  • to consider you for the jobs that you have applied for.


Information we receive from third parties/other sources

We may use the information you provide to us on behalf of the Jargon Group and/or our clients.

  • to administer our site and for internal operations, including research, statistical and survey purposes.

  • to improve our site and ensure that content is presented in the most effective manner.

  • to allow you to participate in interactive features of our service, when you choose to do so.

  • to keep a track of journalists, media contacts and partner agencies.


Information we receive from other sources

We may combine this information with information you give to us and information we collect about you and use this information for the purposes set out above (depending on the types of information we receive).


How long do we keep your personal information?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes. We will only hold personal data for as long as is necessary to service a client relationship or other type of contract. If you apply for one of our employment opportunities and are unsuccessful, we will delete your details after six months. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. These retention periods are set out in our internal retention policy. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.


Who do we share your personal information with?

We may share your personal information internally (but only with the teams that need access) or with certain third parties. We will only do this for a purpose set out in “How we personal information?” above. We may share your personal data with the following types of third party:

  • Service providers acting as processors, for example, those who provide IT and system administration services.

  • Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.

  • Regulators and other authorities acting as processors or joint controllers based in the United Kingdom or other relevant jurisdictions who require reporting of processing activities in certain circumstances.

We store personal information using several different IT service providers, however we only work with vetted suppliers that have the right security processes in place to protect this data. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.


What happens if you don’t provide us with your personal information? Or what happens when you ask us to stop processing your information?

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


Other important information:

We do not carry out automated decision making about you.

We use cookies, but purely with the purpose to understand better how you use our website.

With plans for the Jargon Group to expand globally over the coming years, there may be instances where we will need to share personal information with teams outside of the UK and Europe.


You have the following rights: 

The right to object to processing

You have the right to object to certain types of processing, including processing for direct marketing.

The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights.


The right of access

This is so you’re aware of what we have and can check that we’re using your information in accordance with data protection law.

The right to rectification

You’re entitled to correct your information if it’s inaccurate or incomplete.

The right to erasure

This is also known as ‘the right to be forgotten’. What it means is that you can tell us to delete all the personal information we have on you (where there’s no compelling reason for us to keep using it). This isn’t a general right to erasure; there are exceptions. But if you ask us to delete, we’ll do it.

The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but we may not use it anymore. We keep a list of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

The right to data portability

You have rights to obtain and reuse your personal information for your own purposes across different services. For example, you can move, copy or transfer your information easily between our tech services and theirs safely and securely, without affecting its usability.


The right to lodge a complaint 

You have the right to lodge a complaint about the way we handle or process your personal information with your national data protection regulator.

The right to withdraw consent

If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time. (Although if you do, it doesn’t mean that anything we’ve done with your personal information with your consent before that point was unlawful). This includes your right to withdraw consent to us using your personal information for marketing purposes.

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